Course Overview:
This course aims to enhance individuals' communication abilities in both professional and personal settings.

Training Content:
• Introduction to communication
• Types of communication
• Effective communication skills
• Persuasion and negotiation skills
• Conflict management

Course Objectives:
• Improve active listening and understanding skills
• Enhance confidence in speaking
• Understand different communication styles
• Improve persuasion and negotiation skills
• Manage conflicts and handle difficult personalities